Talk with us: (03) 7050 4441 Info@serenacare.com.au
24 /7 support care
Personalised Support for Every Individual

Reliable NDIS Care, Tailored for You

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Engaging the Senses to Regulate Emotions and Manage Anxiety

"Access to Sensory Program"

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Comprehensive Nursing Care, Delivered with Compassion

Skilled Professionals Dedicated to Your Health

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EXPLORE SERVICES WITH US

Our support services

At Serena Care, we are committed to offering a wide range of personalised services, designed to meet the distinct needs and goals of each person we support.

Personal Care Support

Assistance with daily activities to enhance independence and improve quality of life.

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Personal Care Support
In-Home Assistance

Help with household tasks, creating a comfortable and supportive living environment.

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In-Home Assistance
Nursing Care & Support

We offer personalised nursing care, including medication management, catheter care, wound care, and clinical support to maintain health and comfort.

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Nursing Care & Support
Community Participation

Encouraging social connections and engagement in community activities to build confidence and inclusion.

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Community Participation
Group Activities and Community Programs

Our group activities foster social connections and community engagement, helping individuals develop friendships, build confidence, and enjoy new experiences in a supportive environment.

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Group Activities and Community Programs
Supported Independent Living

We provide the necessary support to help individuals live independently in their own homes, offering assistance with daily tasks while promoting autonomy and life skills.

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Supported Independent Living
Development of Life Skills

Our programs focus on teaching essential life skills, such as cooking, budgeting, and personal care, to enhance independence and self-sufficiency for individuals with disabilities.

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Development of Life Skills
*New* Sensory Therapy Program

This program offers a unique, holistic approach to support individuals with disabilities, using sensory activities to improve communication, motor skills, and emotional well-being.

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*New* Sensory Therapy Program
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How we support you?


1. Onboarding
Start your NDIS journey with us by completing the lntake Form, paving the way for personalised care and support.

2. Getting to Know You
Your journey begins with an initial consultation to discuss your needs and establish a tailored care plan after completing the
lntake Form.

3. Support Match
We carefully match you with a Support Worker who aligns with your preferences, ensuring the best fit for your individual requirements.

4. Support Review
Your input is invaluable! We regularly review your care to ensure it’s aligned with your evolving needs and make any necessary adjustments.

5. Ongoing Support
We continue to enhance your care experience by gathering ongoing feedback and adjusting our services to ensure continuous improvement.

10 Year plus support experience

24 Hours and seven days care

01
Onboarding
1
02
Understanding You
2
03
Support Match
3
04
Support Review
4
05
Ongoing Support
5

Why trust Serena Care?

Tailored Support Plans

Personalised plans designed to meet your unique needs, empowering you to achieve your goals.

Compassionate Team

A team driven by empathy and respect, ensuring care that values your dignity and well-being.

Experienced Nurses

Expert Level Support managed by Skilled nurses with expertise in disability, medical, and aged care

Sensory Therapy Program

Engaging sensory activities to improve skills, reduce stress, and enhance your quality of life.

Flexible Services

Our services are adaptable and tailored to meet your unique needs, ensuring personalised support that fits your lifestyle.

Qualified Support Staff

We match you with highly skilled and qualified disability support staff, providing the expertise you need for the best care.

EXPLORE FAQ WITH US

Understanding NDIS journey

  • The NDIS supports Australians with disabilities to live more independent lives.
  • Eligibility for NDIS is based on age, residency, and disability requirements.
  • Participants receive an individualised plan with funding for supports and services.
  • Support coordinators help navigate the NDIS and access services.
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The NDIS (National Disability Insurance Scheme) is a government-funded program that provides financial support for people with disabilities. It covers a wide range of services to help individuals lead more independent lives and reach their personal goals. The NDIS offers funding for disability care and support, tailored to each participant's needs.

To access the NDIS, you must contact the NDIA. They will guide you through the application process, assess your eligibility, and work with you to create a funding plan that suits your needs.

NDIS funding amounts vary depending on individual needs. The amount of funding you receive is based on a planning meeting with your NDIS planner, where they assess the types of care and support you require. The NDIA ensures that your funding covers the necessary supports to help you live independently and meet your goals.

Latest articles

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By: SerenaCare Team 10 December 2024

Enhancing Independence in Daily Life

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Managing Complex Health Needs at Home

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